Frequently Asked Questions
Everything you need to know about your SKYZONE FPV gear and orders.
What is the typical shipping time for international orders?
International orders generally take 7-15 business days to arrive, depending on your location and chosen shipping method. All orders include a tracking number sent via email once dispatched.
Do SKYZONE goggles come with a manufacturer warranty?
Yes, all our FPV goggles and electronics come with a 12-month limited warranty covering manufacturing defects. This does not cover damage from crashes, water exposure, or unauthorized modifications.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay to ensure a secure and convenient checkout process.
What is your return policy for unused products?
You can return any unused and unopened items in their original packaging within 30 days of delivery. Please contact our support team to initiate a Return Merchandise Authorization (RMA).
How do I update the firmware on my SKYZONE device?
Firmware updates can be downloaded from our official website's 'Support' section. Simply connect your device to a PC via USB and follow the included PDF instructions for the latest features and optimizations.
Are taxes and customs duties included in the price?
Product prices do not include local import taxes or customs duties. These fees are determined by your country's customs office and are the responsibility of the recipient upon delivery.